Privacy Policy

Last updated: August 2025

Content Pavilionhub Consulting Co., Ltd. ("Content Pavilionhub," "we") respects your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

1. Data controller

Content Pavilionhub Consulting Co., Ltd.
Lane 290, Cheng-Chong Rd., Tsaotun, Nantou, Taiwan (R.O.C.), +886-49-2568629 EXT 53
Email: contact@content-pavilionhub.click

2. Data we collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number (if provided), and business name when you submit our contact form or email us directly.
• Inquiry details — message content, selected consultation type, preferred dates, and business type you provide in forms.
• Engagement data — information necessary to deliver consulting services, such as staff interview notes and site observation records, collected only with appropriate notice during paid engagements.
• Technical data — basic server logs including IP address, browser type, and pages visited, retained for security and troubleshooting.
• Cookie data — as described in our Cookie Policy.

3. How we use your data

We use personal data to:

• Respond to inquiries and schedule consultations
• Deliver and document consulting services under contract
• Send administrative communications related to engagements
• Improve our website and understand aggregate visitor patterns (when analytics cookies are accepted)
• Comply with legal obligations

We do not sell personal data to third parties.

4. Legal basis

We process data based on your consent (contact forms, optional cookies), contractual necessity (delivering paid services), and legitimate interests (website security and responding to business inquiries).

5. Data retention

Contact form submissions are retained for up to twenty-four months unless an engagement proceeds, in which case related records are kept for seven years for business and legal purposes. Server logs are retained for up to ninety days. Cookie consent preferences are stored locally in your browser until cleared.

6. Data sharing

We may share data with:

• Service providers who assist with email delivery or website hosting, bound by confidentiality obligations
• Legal authorities when required by applicable law

We do not transfer data internationally except where necessary for hosting services, in which case appropriate safeguards are applied.

7. Your rights

Under applicable Taiwan law, you may request access to, correction of, or deletion of your personal data. You may withdraw consent for optional processing (such as analytics cookies) at any time. To exercise these rights, contact contact@content-pavilionhub.click. We will respond within thirty days.

8. Security

We implement reasonable technical and organizational measures to protect personal data. No transmission over the internet is completely secure; we encourage you not to send sensitive information through unsecured channels.

9. Children

Our website and services are directed at business clients. We do not knowingly collect data from individuals under sixteen years of age.

10. Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

11. Contact

Privacy inquiries: contact@content-pavilionhub.click